This policy explains the types of information Nexora Pro may process, why it is used, and the choices available to users.
Information we may collect
Depending on the features you use, information may include account details, email address, authentication and security data, identity-verification information submitted through KYC, transaction and service records, support messages, and technical or device information.
How information may be used
Information may be used to provide services, authenticate accounts, protect users and the platform, respond to support requests, prevent abuse, maintain records, and meet applicable legal or compliance requirements.
Disclosure of information
Information may be disclosed when needed to operate a requested service, protect rights or security, investigate abuse, or comply with a valid legal requirement. Nexora Pro does not claim relationships with data partners that are not identified through the service.
Retention and security
Information is retained for as long as reasonably needed for the purposes described above, including security, recordkeeping, dispute handling, and applicable legal obligations. Safeguards reduce risk but no system can guarantee absolute security.
Your choices
You may review certain account information in the platform and contact Customer Service about privacy questions or available requests. Some records may need to be retained for security, transaction integrity, or legal reasons.